Terms and Conditions

Contact
We try to answer your email within 24 hours.

Delivery
The delivery of the dressage blocks is approximately 14 days.
Our products are made with utmost care and precision and this takes some time

Warranty
Our products are made of high quality materials. If something after shipment arrives
damaged, we advise you to contact us directly . Products that break down after use won`t be under our guarantee.
This is because we can not control how the product has been treated by the owner.
We recommend that after using the products you neatly store it and not leave outside in any weather .

Shipping
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Price & Conditions
All prices on this website include VAT. If the price is typed wrong on the page, we have the right
not to deliver the product at the wrong price indication .

The product is unused and it does not meet your expectations? Please always contact us to make your complaint known to us .
Together we will determine whether you can return the product to us or you can simply send some pictures by e-mail .
In both cases, we respond quickly and resolve your complaint within 2-3 business days. It may be that your
complain about the product is a result of a manufacturing or material defect, and therefore covered by the warranty.
Depending on the manufacturer`s guidelines , the article repaired as soon as possible or replaced by a new one.

How to place products in your shopping cart.
klick the [ add to cart ] button , the product is placed in your shopping cart. Then you can klick in your
cart the number of copies you wish to receive. You can always modify.

How to remove products from your shopping cart
The removal of a product is done by clicking on the " X " in the shopping cart.

Checkout order
Use this button to proceed to the ordering process. Also below you can return to your
basket or decide to make no order at all.

Payment
Payment is secure by PayPal, advance transfer on account or cash in the mail if you wish to use any other payment
method , please send a message about it.

Questions about your order
Have a question about an order you did? Please fill in the contact form and we will answer as
soon as possible .




(Download the Terms and Conditions as a PDF document.)